Let's Connect

We'd love to hear from you. Whether you have a question about our products, need assistance, or just want to share your wellness journey with us.

Visit Us

Gbagada Phase 1,
Lagos, Nigeria

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Call Us

Mon-Fri: 9AM - 6PM
Sat: 10AM - 4PM

+234 904 736 3733 →

Email Us

We typically respond within 24 hours

hi@ozmosisnaturals.com →

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Business Hours

  • Monday - Friday 9:00 AM - 6:00 PM
  • Saturday 10:00 AM - 4:00 PM
  • Sunday Closed

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Wholesale Inquiries

Interested in partnering with us? We offer competitive wholesale pricing for retailers and spas.

wholesale@ozmosisnaturals.com

Frequently Asked Questions

Quick answers to common questions

We offer standard shipping (3-5 business days) and express shipping (1-2 business days) across Nigeria. Orders over ₦15,000 qualify for free standard shipping. We ship Monday through Friday, and you'll receive tracking information once your order is dispatched.

Yes! All our products are made with certified organic ingredients and are free from synthetic chemicals, parabens, sulfates, and artificial fragrances. We provide third-party lab testing certificates and list every ingredient on our product pages.

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return unopened products for a full refund or exchange. For opened products, we'll work with you to find a solution that meets your needs.

Store your products in a cool, dry place away from direct sunlight. Oils and butters should be kept at room temperature (some may solidify in cooler temperatures, which is normal). Candles should be stored upright in a cool area. Always check individual product labels for specific storage instructions.

Currently, we ship within Nigeria only. However, we're working on expanding our shipping to other West African countries. Subscribe to our newsletter to be notified when international shipping becomes available.

Yes! Our showroom is located at 15 Wellness Avenue, Lekki Phase 1, Lagos. We're open Monday-Friday (9AM-6PM) and Saturday (10AM-4PM). We recommend calling ahead to ensure product availability, especially if you're looking for specific items.

Find Us

Ozmosis Naturals™

Gbagada Phase 1
Lagos, Nigeria

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